To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller. Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error. Replacements are only available for items that are sold and fulfilled by Amazon SG – see About Replacements and Amazon.sg Refunds Policy.ĭamaged/defective or any Amazon error returns will receive a full refund including a refund of original shipping charges. When you return an item, you may see an option for a refund or replacement. Products are returnable on Amazon.sg within the 15 day return window for any reason on Amazon.sg. Send us an email at s within 3 days of receipt of item.Video Games (Accessories and Games) 15 Days Returnable Include photos of item/s and missing parts. Send us an email at within 3 days of receipt of item. Should the feedback from the manufacturer arrive, please provide a printed copy and send it back to us along with the defective product.
Send us an email at with detailed description of the problem.
Visit the product manufacturer’s website and notify them through the Customer Support that the items are faulty. Product is malfunctioning or is Dead on Arrival
Send us an email at within 3 days of receipt of item stating the reason for rejection.
Within 3 days from the time of receipt of item
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